Waiter/ Waitress (6) Full Time

Position: Waiter/Waitress
Location: Kigamboni
Employment Type: Dar es Salaam

About the Role:
We are looking for an energetic and customer-focused Waiter/Waitress to join our team. You will be responsible for providing friendly and efficient service, ensuring guests have an exceptional dining experience.

Key Responsibilities:

Greet and seat guests with a warm and welcoming attitude.
Present menus, answer questions, and make recommendations.
Take and process customer orders accurately using POS systems.
Serve food and beverages promptly and professionally.
Ensure tables are clean, set, and well-presented.
Handle customer inquiries and resolve complaints courteously.
Process payments and issue receipts.
Follow food safety and hygiene regulations.
Requirements:

Previous experience as a waiter/waitress or in a customer service role is an advantage.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and multitask.
Positive attitude and strong work ethic.
Flexibility to work shifts, weekends, and holidays.

Preferred Skills:
Customer service excellence, communication skills, upselling techniques, teamwork, menu knowledge, order accuracy, food safety awareness.

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