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Privacy Policy

Privacy Policy

Better Career Company Limited (“Better Career,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform — including our website, the Better Career Talent Portal, our public Application Programming Interface (API), and any other services we provide (collectively referred to as the “Services”).

This policy applies to users across Africa and globally who access Better Career for talent discovery, job and internship applications, and recruitment services. It does not apply to third-party services or individuals who may collect data through integrations or linked platforms.

1. Acceptance of This Policy

By using the Services, you agree to the terms of this Privacy Policy and our [Terms of Use]. If you do not agree, please discontinue use of the platform.

If you are under the age of 18, you may only use our Services with the permission and direct supervision of a parent or legal guardian. Children under 13 are strictly prohibited from using Better Career.

2. Information We Collect

We collect and receive personal information to provide and improve our Services. This includes:

a. Information You Provide Directly

    • Full name, email address, and phone number
    • Education history, work experience, skills, and resume
    • Profile photo, location, date of birth, and gender (optional)
    • Billing and payment information (for employers or premium services)
    • Application materials, survey responses, and preferences

b. Information Collected Automatically

    • Device and browser type, IP address, and operating system
    • Usage patterns, activity logs, access time, and navigation
    • Analytics and error data collected via mobile or web software

 

3. How We Use Your Information

We use your information to:

    • Create and manage your account
    • Match talent with employers and internship/job opportunities
    • Provide coaching, mentorship, and learning resources
    • Facilitate employer-talent communication
    • Improve our platform, services, and user experience
    • Send you relevant updates, notifications, and alerts
    • Comply with legal obligations

We may aggregate non-personal data for research, reporting, or service improvement purposes.

4. Sharing Your Information

We only share personal information when necessary:

    • With Employers: If you apply for a job or internship, your profile and application materials may be shared with the employer.
    • With Service Providers: Trusted third-party providers help us host, analyze, and support our services. These providers are obligated to keep your data secure and use it only for the services they provide.
    • With Legal Authorities: Where required by law, regulation, or to protect legal rights.

We do not sell or rent your personal information to third parties.

5. Data Retention

We retain your personal data only as long as necessary:

    • Talent Accounts: Data is retained for up to 2 years from the last activity. You may request deletion at any time.
    • Employer Accounts: Retained for active service use and compliance purposes.

6. Your Rights and Choices

You may:

    • Access or update your personal information
    • Delete your account or request data deletion
    • Withdraw consent for marketing or communication
    • Manage public visibility of your profile and content

To exercise any of these rights, contact us at te**@*************co.tz.

7. Cookies and Tracking Technologies

Better Career uses cookies and similar technologies to enhance your experience, analyze usage, and serve relevant content. You can manage cookie settings in your browser.

8. Security of Your Data

We implement industry-standard safeguards to protect your personal data, including:

    • Encrypted transmission via Secure Socket Layer (SSL)
    • Password-protected user accounts
    • Server-side firewalls and access control While we do our best, no platform can guarantee 100% security. We encourage users to use strong passwords and log out after using shared devices.

9. International Data Transfers

Your data may be processed in countries where we or our service providers operate. While data protection laws may differ, we ensure appropriate safeguards are in place to protect your data.

10. Updates to This Policy

We may revise this Privacy Policy as needed. Changes will be posted here, and we’ll update the “Effective Date” above. Continued use of the Services means you accept the updated policy.